This company and all its employees are great and very professional. – W. Ladd

The heating season has come to a close and we had our propane tank filled today (at Summer price.) I am happy to say we noticed a significant decrease in our heating cost. I am sure this past Winter (2009-2010) was colder than the previous winter. This heating season we used a total 415 gallons of propane, last season it was 563. Comparing our electric consumption we used 1387 KWH more than in the past. The extra cost of electricity $124 was more than offset by the 148 gallons of propane. Please let everyone know we are satisfied customers. – B. LeFrancois

Thank you for doing such a good job for us. Your guys were all very professional and knowledgeable. Taking the time to explain all aspects of the equipment and answer all questions is a great help to the customer. Keep up the good work and thanks. Please share these comments with Rick Gilmer. – P. and D. Branigan

I called for service Thursday, and was told they could be our Friday morning. That pleasantly surprised me. Technician Jeff was right on time, did the work required, and showed me additional filters that I didn’t even know I had. He was very courteous and informative and did an excellent job. I was also impressed with the person that answered the phone when I called, she was very courteous and helpful. Overall a very good experience with Crossville Heating and Cooling. Thank you! – H. Price

Although I am not one of your customers, I had reason to call your office this week to ask for second-opinion information regarding my Trane air handling system. I was greeted in the most professional and ‘friendly’ manner possible by your Ms. Leah Brown. As I explained my quandary stemming from one of your competitors vague, confusing, and outrageous pricing contracts – Ms. Brown asked how she could help. When I asked about second opinion and/or parts pricing, I expected her attitude to lessen. That never happened! She assisted me with what I needed within a very short time frame, and even followed that up with two telephone calls to make sure that my questions and quandary had been solved. That is excellent customer service with a very friendly, family oriented approach. I strongly commend Ms. Leah Brown for her professional, caring attitude. I do not know how you could have a better agent representing Crossville Heating and Cooling! Thank you for being part of this area’s business community. I will be glad to recommend your company to anyone. Thank you, again! – Dr. G Summerhays

Dear Crossville Heating and Cooling, My family and I would like to thank you guys for all the work that was done on our heating and cooling system. I hope my family never has to go through a fire again, but there was something good that came from all of this. We found the best heating and cooling company around. All of your techs were so caring in our time of need (and the office ladies as well) and that really means a lot to us. I will gladly refer you to anyone, and I will use you guys for any heating and cooling needs that we might have in the future. Again thanks so much for your fast, friendly, and caring service! – The Grover Family

Thanks so much for your excellent service. Everyone from Robbie, our salesman, to the installers, to the office staff were exceptionally friendly and knowledgeable. The whole task was handled efficiently and professionally, and we are very happy with the results. Thanks again. – The Badmans

I truly appreciate your great service and advice in correcting our mold infestation. The new HVAC system with dehumidifier will make our home much more pleasant and healthy. Please pass along out thanks to all the fellows who helped make it happen. They did a great job…. We will pass along recommendations to others for your excellent service. Thanks again for a great job. – B. Buell

We recently replaced our heat pump with a more efficient unit. I wanted to thank Rick and all the installers for a great job. Work was completed on schedule and as expected. Tessi and Leah helped with keeping me informed as well as with all the paperwork to insure I would get all my rebates and tax credits which were substantial. I know I picked the right company…. Thanks Again – you exceeded our expectations! – K. and M. Lamonda – FFG.

Good service, good price, good work. I couldn’t be happier. – J. Sower

Thanks for a great job installing the unit and making sure everything was working right. We appreciate you being faithful to the agreement. A blessing. – D. and R. Aderhold

At the advice of a friend, I decided to call you. And I’m sure glad I did. Your work was on time, top quality and very fairly priced all around. Thanks so much. – W. Ellsworth

What a pleasure to work with you all. Thank you for the prompt, professional, and friendly manner in which everyone worked to succeed in our installation. We were surprised by the follow up visit and the lovely gift basket! Thanks to each of you! – J. and R. Turk

I appreciate your kindness and the fact that you came right over that Friday evening to investigate and start solving my problem of no cooling. I will always remember this. – C. Odell

We highly recommend Crossville Heating and Cooling for your air conditioning/heating needs. This company provides an efficient name-brand product, competitive price, quality work, a friendly and efficient installation crew, and overall satisfaction in a job well-done. – C. and M. Wynn

Great Job! The system seems great, your crew was excellent and efficient. – C. Dykes